Maysara Mohamed

Learning management system administrator | Moodle

Dubai, United Arab Emirates (UAE)

Profile summary

With 6+ years of IT expertise, I specialize in Learning Management System (LMS) administration, technical support, and security research, delivering scalable and secure e-learning solutions. My proven track record includes managing ,Moodle and Totara LMS,platforms—configuring systems, deploying SCORM content, and optimizing user experiences for enterprises and institutions.

Key skills

Skills
MoodleLearning Management SystemLinux AdministrationLinuxUbuntuPythonPhpMYSQLApacheNGINXCustomer ServiceHelp Desk SupportLMS Configuration & CustomizationSystem AdministrationHTMLTech-SavvyTroubleshootingSupportTechnical SupportLearning Experience Design (LXD)Accessibility (WCAG, Section 508)Data Analytics & Reporting (Moodle Analytics API, xAPI, LRS)DevOps Practices (CI/CD, Automation)Cloud Computing (AWS, Azure, Google Cloud)

Professional experience

Information Security TraineeSep 2025 - Present
Electronic Banking Services Co. Ltd. (EBS) | Khartoum, Sudan

Internship focused on gaining practical experience in the Information Security and Auditing Department, learning key security practices and auditing techniques. - Participated in the development and implementation of security policies and procedures. - Assisted in conducting security audits to identify vulnerabilities. - Collaborated with team members to ensure compliance with security standards. - Monitored and analyzed security systems to detect irregularities. - Provided support in the development of security awareness programs.

  • Participated in the development and implementation of security policies and procedures.
  • Assisted in conducting security audits to identify vulnerabilities.
  • Collaborated with team members to ensure compliance with security standards.
  • Monitored and analyzed security systems to detect irregularities.
  • Provided support in the development of security awareness programs.
Moodle DeveloperDec 2024 - Mar 2025
Freelancer | Sharjah, United Arab Emirates (UAE)

I work as moodle developer

Learning management system administrator | MoodleOct 2024 - Jun 2025
Freelancer.Com | Dubai, United Arab Emirates (UAE)

freelance moodle administrator

Learning management system administrator | TotaraMar 2024 - Aug 2024
Ilearn | Dubai, United Arab Emirates (UAE)

Manage totara learning management system, create courses,add users,create certificates,

System AdministratorJan 2022 - Nov 2022
MSC For information Technology | Khartoum, Sudan

- Work on Moodle development and customization platform

  • Work on Moodle development and customization platform
Technical Support EngineerSep 2021 - Jan 2022
MSC For information Technology | Khartoum, Sudan

Technical Support for Moodle learning management system involves assisting users in overcoming technical issues, ensuring smooth platform functionality, and providing training for optimized usage. - Provide technical assistance for users experiencing issues with Moodle. - Troubleshoot and resolve user queries related to Moodle functionalities. - Collaborate with the development team to address and fix bugs. - Conduct training sessions for clients on effective Moodle usage. - Conduct training sessions for clients on effective Moodle usage. - Monitor system performance and ensure optimal operation of the Moodle platform.

  • Provide technical assistance for users experiencing issues with Moodle.
  • Troubleshoot and resolve user queries related to Moodle functionalities.
  • Collaborate with the development team to address and fix bugs.
  • Conduct training sessions for clients on effective Moodle usage.
  • Monitor system performance and ensure optimal operation of the Moodle platform.
Infrastructure Engineering SpecialistMar 2021 - May 2021
Al Baraka Bank Sudan | Khartoum, Sudan

Training in the infrastructure and network department at Albaraka Bank Sudan

Security ResearcherSep 2018 - Sep 2019
Bugcrowd | Khartoum, Sudan
Security ResearcherSep 2018 - Sep 2019
HackerOne | Khartoum, Sudan
System AdministratorAug 2017 - Jun 2021
Sudaknowlege | Khartoum, Sudan

Administration of sudaknowledge website and social media pages

Education

Bachelor's Degree, TechnologyDec 2016 - Dec 2016
The Future University,Sudan